CommSuite – The CommSuite premium messaging platform helps mobile service providers
deliver a next-generation voicemail experience to mobile subscribers, while monetizing a legacy
cost-center. CommSuite Visual Voicemail (“VVM”) quickly and easily allows users to manage
voice messages just like email or SMS with reply, forwarding and social sharing options.
CommSuite also enables multi-language Voice-to-Text (“VTT”) transcription messaging, which
facilitates convenient message consumption for users by reading versus listening. CommSuite is
installed on more than 10 million mobile handsets and is available to both postpaid premium
subscribers as well as prepaid subscribers.
ViewSpot
– Retail display management platform provides wireless carriers and retailers with a
way to bringpowerful on-screen, interactive demos to life. Wireless carriers and other
smartphone retailers can easily customize and optimize the content loops displayed on demo
devices so that it resonates with in-store shoppers. ViewSpot was enhanced with new
capabilities that enable consumers to navigate demo experiences in a touch less manner. The
ViewSpot platform also offers powerful analytics capabilities that provide carriers with valuable
insights into their consumer base and its buying behavior as well as their overall retail
operations.
Regarding revenue. For example a carrier, Sprint, provides SafePath as a white label product
and the charge for the software app shows up on a customer’s Sprint bill. Sprint is priced at
$9.99 per month for a family.
Recent Background
Sprint represented 81% of Smith’s revenue in 2020. Sprint sales growth hit some an air pocket
due to Covid and limited in-store-marketing activities of Sprint based products in the combined
Sprint/T Mobile network. This drag continues to affect Smith and will for the first half of 2021.
The good news is that T Mobile will be rolling out SafePath to the combined store network later
this year. Here is Bill Smith describing the situation.
Bill Smith Q4 Earnings Call March 8th, 2021
Sure, Josh. Things are going really well with T-Mobile. A lot of planning going on, lots of joint
meetings between our team and the T-Mobile team. We continue to look for a launch of the
new SafePath 7 offering, which will be called FamilyMode, and that that product will launch
midyear as planned. We are quite excited about it. We think that this will allow T-Mobile to
really start to focus on a single family safety offering going forward. I think the fact that we
have now just announced the acquisition of the Avast product as well will make it even simpler
from the Ts-Mobile standpoint to get all their various offerings unified with the new SafePath 7.
I think, this is going to be just a great opportunity.
We look for super growth out of T-Mobile as we head into the back half of ‘21, and we expect
some really big outcomes going forward. Clearly, T-Mobile is a carrier with a lot of energy, a lot