In early March 2021, ESW sold its remaining equity stake in Optiva to other shareholders, including
Maple Rock, EdgePoint, and OceanLink. The sale was done at C$40 per share. With this transaction, all
ESW-related governance issues at the company are resolved. Optiva raised US$20 million in a financing a
few weeks later at C$30 per share, principally from shareholders EdgePoint and OceanLink.
Investment Thesis
1. Optiva was super hairy a year ago, now it’s a clean story
For the first time since 2017, ESW no longer has any role in the management or governance of the
company. Recently appointed CEO John Giere is a veteran of the telecom software space, the Board is
populated by several individuals with telecom and software experience (eg. Barry Symons from
Constellation), and the shareholder base is high-quality with three Toronto-based funds (EdgePoint, Maple
Rock, and OceanLink) controlling two-thirds of the equity (58% fully diluted).
Optiva did little investor outreach while under ESW control, has no sell side coverage and has not held a
public conference call in 18 months (will restart next quarter).
2. Revenue should stabilize and return to growth over the next 12 months
Revenue has been on a persistent downward trend at Optiva. High switching costs mean that customer
decisions to change billing providers, perhaps in response to prior periods of uncertainty at the
company, can take years to materialize in reported results. Under ESW control, Optiva’s strategy was
extremely focused on moving customers to the public cloud. While likely to be the long-term future for
the industry, the exclusive focus on public cloud was premature and may have deterred some customers
from making long-term commitments to Optiva. ESW also underinvested in sales.
With the latest quarterly results, the company noted that revenue is showing an “early indication of
stabilizing at current levels.” Management has also made progress rebuilding the sales funnel. About
80% of revenue in the latest quarter was from recurring support revenue. The balance is from licenses
and services.
3. Profitability should be consistent
Adjusted EBITDA margins have been 20-30% in recent quarters. I expect margins to remain consistent in
this range with perhaps a bit of downside pressure as management invests more in R&D.
4. Long-term opportunity from public cloud and M&A
The telecom industry is lagging in the transition to the public cloud. I believe the shift will eventually
occur and presents an attractive opportunity for Optiva to grow revenue. They appear to have an
industry-leading public cloud offering, developed on Google Cloud while under ESW ownership.
I expect Optiva will eventually look at M&A opportunities, adding a software “roll-up” angle to the
investment thesis. Acquisitions could be within the telecom software space or verticals outside of
telecom where Optiva’s core competency in billing would be applicable (eg. utilities).