• Closed loop network charges no / limited interchange fees to the retailer, freeing up incremental capital that retailer can spend
on further targeted marketing initiatives; thus retailer strongly favors private label card spending versus general cards
• At program maturity, card revenues equate to 40% or greater of overall revenues for retail customers
• Due to the embedded nature of its service and high value add at a cost efficient manner (ie high, measurable ROI), the company
has a 99% customer retention rate
• Per CFO: “Right now, we run low 40% return on equity [in cards]. During the worst of the great recession, mid-2009, we were
still generating over a 30% ROE and that was at the very worst of the economic cycle.”
LoyaltyOne – 21% of revenue / 14% of EBIT / 16% EBIT margin for 2015
• Operator of three coalition loyalty programs, where numerous vendors participate in a joint consumer rewards program issuing
points that are redeemable across the network of participants; typically involves one or two major retail vendors per category
(eg one national bank, one national grocery chain, one airline, one drug store chain, one gas station chain, etc)
• As the manager of the program, ADS receives float from the timing disconnect of when points are issued versus when points
are redeemed (can extend out 3-4 years); programs are self funding, require almost no capital to operate, and generate
enormous float (negative working capital from deferred revenue) in the ramp stage
• Air Miles – Primary, national program in Canada used by ~70% (25 million members) of the population (36 million); has over
200 participating retail issuers
• BrandLoyalty – 70% current ownership; success based (consumer has to earn x amounts of points before rewards become
available) program operator for grocery channel in Europe; seeking to replicate a similar program in the US in 2016
• Dotz: 37% current ownership; similar to Air Miles but in Brazil; from a standing start in 2009, the program had 6 million members
by 2012, and 18 million at year end 2015; management thinks a 25 million (versus Brazil population of 205 million) member
target by 2018 is achievable, equating to $600 million of revenues and $100 million of EBITDA for the entity
• Coalition loyalty programs are rare assets and not many exist at scale; outside of ADS, other programs include Aeroplan in
Canada, Nectar in Europe, Club Premier in Mexico (all three owned by Aimia), Avios in the UK, Multiplus in Brazil, Plenti in the
US (launched by AXP in Spring of 2015) and Payback in Europe (acquired by AXP in 2011)
Epsilon – 33% of revenue / 22% of EBIT / 17% EBIT margin for 2015
• Operates outsourced (but non credit extending) loyalty programs and other targeted marketing activity for large consumer
focused companies; key clients include Kraft, Dell, Unilever, Ford, Toyota, AT&T, Dunkin Donuts, Citi, Wells Fargo, US Bank;
has >1,000 existing customers
• A portion of segment revenue = general agency related services, which tend to be project based and drive lumpy revenues
• Acquired digital ad placement and tracking firm Conversant (~40% of Epsilon segment EBITDA in 2015) in 2014 for 10x EBITDA;
>30% legacy EBITDA margins have been compressed under ADS’ ownership as management aggressively spends on new
customer growth, including headcount additions for awarded, but not yet revenue generative, contracts
• The segment requires nominal working capital to operate
Value proposition of the company’s services summarized by the CEO: “The interesting thing about loyalty programs is that the more
challenging the environment, the more the client is willing to pour into these loyalty programs. And that's true in Europe, it's true in the
U.S. If you look at just your traditional retailers in the U.S., it's no different than in Europe that pricing power is short. There is no pricing
power. And as a result, these retailers need to make do with less, which means again getting back to how they're spending their marketing
dollars. They can't spend it. Everyone gets 20% off, come on in. That doesn't work effectively anymore. You're just going to crush your
margins. What has to happen is you need to segment your customer base into those customers who are enticed by being notified of the
latest goods have just arrived, come on in for a special viewing or whatever to 5% off up to 25% off. And if you do it that way, you're
basically optimizing the marketing spend of the retailer and the retailer can maintain some of their margin.”
Management team and Board are experienced and well regarded
•Board includes multiple partners of private equity firm Welsh Carson (ADS was formed in 1996 via Welsh Carson’s merging two
portfolio companies, JC Penney’s transaction services unit and The Limited’s credit card unit) and also include former VPs and
CFOs from FDC, ADP and AXP
• CEO, 53, has been with the company since its founding, was previously the CFO from 2000 – 2009, and led the 2001 IPO
• CFO, 55, has been CFO since 2009
• Each of the three division heads has been with the company for at least 10 years
Management has a strong track record of capital allocation, clearly articulates their capital allocation priorities, and the company has
ample reinvestment opportunities at high incremental ROIC
• Balanced current capital allocation with descending priorities of 1) investing in existing business 2) M&A 3) share repurchases
4) larger ownership of current JVs